NZF Comet & MyComet Support

Learning Objectives

After completing this help guide, you’ll be able to:

• View your club’s items.
• Create a new club item.
• Understand item payment models and fees.
• Understand uses cases in relation to item types. 

Items are the products or services that your club offers and makes available for members to purchase, such as registration fees, event tickets, or holiday programme registration etc. Items can be recorded against a person’s profile either manually, or via MyCOMET. 

To find your club’s items:

• Once logged in, select Clubs from the left hand menu.
• Select Club Items.

Here you will see a list of all the items that your club has created, displaying their name, type, and status. Active items are visible and can be selected via MyCOMET (as long as the item valid dates are open – more on this later). Inactive items cannot be seen or selected via MyCOMET.

If this is your club’s first time creating an item, this page is going to look pretty bland, so let’s dive right in and create an item. 

• From the left hand menu, select New Club Item.

From here, you’ll see four fields available to edit: Type, Name, Description, and Payment Model. More fields will become available depending on the options you select, but we’ll deal with those as they come. Let’s start with the Type field.

The type field refers to the categorization of the item, and the type of registration that it will create against a person when they select it via MyCOMET. Item types can be split into 4 main sections: Player Registration, Coach Registration, Events / Other, and Merchandise. Lets have a look at the table below to give us a better understanding:

 Note: Take note when selecting a player type item as these have age limitations on them. For example, the Youth Football (13-19) item can only be selected by players that are aged between 13 – 19 years of age. There are allowances for those slightly older or younger however. See the Creating Player Registration Items footy tip for guidance on which one to use.

 Tip: With the Event / Other and Merchandise item types, people from other clubs may select and purchase these items and not be registered to your club. This is useful for activities such as holiday programmes or trials that may incorporate players that do not belong to your club.

• Select the relevant item type.

Upon selecting an item type the item name and description will automatically populate. You can delete these and write your own. As these will be visible by people through MyCOMET, and to other club administrators, you should pick appropriate names and descriptions to ensure there is no confusion.

• Input the name of your item.
• Input a description for the item.

So far so good! We have done the easy part – now we move into payment side of things with an item. In the Payment Model dropdown you will have three options: 

Note: In order for a payment to be made by a person to your club via MyCOMET, your club must have a Paymark account. See the Online Payments section from the COMET Help website for information on how to get set up. 

Payable – If this item is selected via MyCOMET, the person must make payment before the transaction is completed (and if a coach or player registration item, before a registration is created).

Pay Later – If this item is selected via MyCOMET, the person can choose to either make payment for the item, or opt to pay later. In the case of a coach or player registration item, selecting to either pay or pay later will result in the creation of a registration. 

Free – if this item is selected via MyCOMET, the person does not need to make payment in order to complete the transaction. 

Note: If pay later model is used, the person can log back into MyCOMET and make payment, or you mark them as paid if they made payment manually e.g. bank transfer. See Changing Payment Status Footy Tip for more information. 

• Select the relevant Payment Model. 
  • Note if you have selected Free. Skip to step 8
• In the Payment Account field, input your club’s Paymark number, then select Verify.
• Select the relevant Fee Model.

So what is the fee model? The fee model refers to fees incurred for the use of the online payment portal and whether that cost will be passed onto the paying person, or absorbed by your club. Let’s use a couple of examples to understand each one. 

For the first example, let’s say the price of our item is $100.00 and we have selected Inclusive as the fee model. For people purchasing this item, they would be making a payment of $100.00. Now, minus the fees for usage of the online payment portal, your club would receive roughly 2.5% less. So $97.50. With this model, your club is absorbing the cost.

Conversely, with User Pays fee model, this cost is being passed onto and payable by the person. Using our $100.00 example, the person would be making a payment of 100.00 + 2.5%. So $102.50.

Whew! We’ve learned a lot, so lets take a quick recap. So far we have:

• Learned what items are and where to find them.
• Understood the different item types and when to use them.
• Learned about Payment models and which ones to use.
• Learned about Fee models and which ones to use.

• Once you have done the above, select Save.

Upon saving you will see a couple new tabs in Pricing and Purchases, as well as being able add an image for the item. Unless you have picked Free as the payment model, your item is going to need a price.

• Select the Pricing tab if it is not already selected.
• Select Add.
• Input a Description for the price. Note that this will be visible to people via MyCOMET.
• Input the Valid From date. This is the starting date that the item can be selected.
• Input the Valid Until date. This is the last day that the item can be selected.
• Input the price of the item in the Total field.
• Select the save icon.

Note: While the Valid Until date is non-compulsory, it is good practice to input a date that aligns with registration dates of the items; if an item is available all year round, then leave this blank, otherwise input the end date.

Lastly, Custom Attributes (or custom fields). As the name suggests, here you can create additional information that you would like to collect about a person. These additional fields become visible as soon as someone selects the item via MyCOMET. 

• Select Custom Attributes.
• Select New Attribute to add a new field.
• Add the Attribute Name and Description.
• Toggle whether or not the field is Required. If ticked, then the person must complete this when selecting the field. 
• Finally, select the Field Type e.g. one line of text, multiple lines of text, checkbox etc.

Once saved, you can view completed answers for custom attributes by selecting the Survey report from the Invoices tab.

And that’s that! You have created an item, added a price to it, and added some custom fields. This item is now visible and can be purchased via MyCOMET. The Invoices tab will show you all people that have selected this item. By selecting Documents, you can add an image to your item that will be visible via MyCOMET. 

Tip: You can add multiple pricings to an item, such as Early Bird and Late Registration. Simply select add to add a new pricing to the item.